Unity Homes and Enterprise has appointed a new contractor tasked with ensuring that the Leeds-based association’s highly-rated properties are maintained to the lofty standards tenants rightly expect.
GTD Painting and Property Maintenance, based in Crossgates, emerged successfully from a rigorous tendering process and will formally take up responsibility in April for repairs and upkeep of the more than 1,200 properties owned by Unity.
Ali Akbor, Unity Homes and Enterprise chief executive, said: “We are very pleased to have GTD on board and look forward to building a strong professional relationship with their team in months ahead on behalf of our tenants.
“15 expressions of interest to bid for the work were received and six contractors were subsequently invited to participate in the tendering exercise which included site visits, presentations and in-depth interviews.
“Much will be expected from GTD given the continued very high customer satisfaction ratings for our current repairs and maintenance service. In our most recent survey carried out last year, 99 per cent of Unity tenants who filled out a feedback form after a repair was completed said they were happy with the outcome.
“This is a striking achievement and I am confident that these impressive results will continue as we enter our new partnership with GTD.”
Gary Thewlis, GTD Painting and Property Maintenance managing director, said: “We are thrilled to be selected as Unity's preferred repairs and maintenance contractor.
“We are looking forward to delivering our customer driven services which we are confident will surpass the expectations of Unity's tenants, staff and board members.”